Privacy Policy

Olisand is a brand of SIA LO Trade, a company registered in Latvia.

Registration number

44103137954

Registered address

Saulrieta krastmala 55, Riga, LV-1063, Latvia

Email

sialotrade@gmail.com

SIA LO Trade is the data controller for the personal data described in this policy.

This website is for information only. You cannot place orders, create an account or submit forms on it, and we do not ask you for any personal data here.

When you visit the website, our hosting and content delivery providers automatically process basic technical data, such as your IP address, browser type, device type, pages visited and the date and time of your visit. This is necessary to deliver the website securely and keep it running. We do not use this data to identify you.

We do not use advertising or tracking cookies on this website.

All purchases take place on Etsy. When you click a "Buy on Etsy" or "Shop on Etsy" link, you leave our website, and Etsy's own Privacy Policy applies to your use of Etsy.

Our "Save" buttons link to Pinterest. If you click them, Pinterest processes your data under its own privacy policy.

When you buy from our Etsy shop, Etsy shares with us the information needed to fulfil your order: your name, shipping address, the items ordered, and any messages you send us. Etsy processes your payment; we never receive your card or payment details.

We use this information only to:

• —prepare, pack and ship your order;
• —complete customs paperwork, including prepaid import duties;
• —answer your questions and handle returns or exchanges;
• —keep accounting records required by law.

Legal basis: performance of a contract with you, and compliance with our legal obligations.

We share your data only as needed to deliver your order:

• —Etsy, the marketplace where you place your order;
• —our delivery partner (DPD) and its local carriers, who receive your name and shipping address;
• —customs authorities, where required for international shipping;
• —our accountant and tax authorities, where required by law.

We do not sell your personal data or use it for advertising.

We are based in the European Union and ship to the United States and the United Kingdom. To deliver your order, your shipping details are sent to carriers and customs authorities in the destination country. Etsy is based in the United States and processes your data under its own safeguards.

We keep order information for as long as Latvian accounting and tax laws require. Messages about an order are kept while needed to handle the order, returns and any questions about it.

Depending on where you live, including under the EU and UK GDPR, you may have the right to:

• —access the personal data we hold about you;
• —ask us to correct or delete it;
• —object to or restrict its processing;
• —receive a copy of your data in a portable format.

To make a request, email sialotrade@gmail.com or message us on Etsy. We will reply within one month.

If you believe we have handled your data incorrectly, you can complain to the Latvian Data State Inspectorate (Datu valsts inspekcija, www.dvi.gov.lv) or to the data protection authority in your country.

Our products are for adult decorative use only. We do not knowingly collect personal data from children.

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.

Questions about this policy or your data: